Help is here.
You belong here.
Baltimore Safe Haven connects individuals and families to housing, health services, case management, and community support — with no barriers to access. If you need help, we want to hear from you.
Our doors are open to everyone who needs us.
BSH serves individuals and families across the greater Baltimore area who are experiencing housing instability, homelessness, or complex barriers to accessing health and social services. We work with people at all stages of their journey — from crisis to stability.
We are a community-led organization with deep roots in Baltimore. Our staff and services are designed to meet people where they are — with dignity, without judgment, and with a real path forward.
Housing programs are open to adults 18 and older. Youth housing (ages 18–24), senior and disabled housing (ages 35+), and specialized transitional housing are available based on need and program eligibility. Contact our team to find the right fit.
Individuals and families experiencing homelessness or housing instability — including emergency, transitional, and permanent housing programs.
Young adults navigating housing instability who need transitional support, case management, and connection to employment and education resources.
Adults 35+ and individuals with disabilities who need long-term housing support, benefits navigation, and wraparound services to maintain stability.
Individuals seeking or connected to substance use treatment and recovery services — with peer support, treatment referrals, and stable housing as the foundation for lasting recovery.
People returning from incarceration who need housing, ID restoration, benefits enrollment, and connection to employment and legal support services.
Domestic violence survivors needing emergency safety and housing, and veterans experiencing homelessness — with dedicated navigation and partner referrals.
Three steps to stable housing.
BSH participates in Baltimore City's Coordinated Access system through the Mayor's Office of Homeless Services (MOHS). Housing placements are matched through this system to ensure the right program for each person's specific needs and circumstances.
ⓘ BSH no longer accepts self-referrals for housing programs. The first step is always connecting with a Coordinated Access Navigator — we'll guide you through every step.
Connect with a Navigator Case Manager
The first step to accessing BSH housing is connecting with a Coordinated Access Navigator. You can do this by calling 211, walking into our Drop-In Center, or visiting one of the walk-in access sites listed below. A navigator will guide you through the intake assessment process.
Complete Coordinated Access Intake
Your navigator will complete a housing needs assessment to determine the right program for your situation. This assessment matches you to available housing resources based on your circumstances, goals, and eligibility — ensuring you're connected to the program that best fits your needs.
You'll need to bring the following documents to your intake appointment. If you don't have all of them, our team can help you obtain what you need:
Don't have your documents? Our case management team can assist with ID restoration, birth certificate requests, and Social Security documentation. Call 443-869-6867 or visit the Drop-In Center.
Receive your housing match and begin services
Once your assessment is complete, you'll be referred and matched to a BSH housing program through the MOHS Coordinated Access system. Your assigned case manager will work with you to develop a personalized service plan, set goals, and connect you to the wraparound supports you need to maintain stable housing long-term.
Every housing participant receives a structured case plan with documented goals, regular check-ins, and connection to health services, recovery resources, employment support, and community care throughout their time with BSH.
The right housing.
For where you are.
BSH offers six distinct housing programs designed to meet individuals and families at every point of need — from extreme weather emergency shelter to long-term permanent supportive housing with ongoing wraparound services.
Time-limited housing with structured case management, service participation planning, and connection to permanent housing options — providing stability and support while you build toward independence.
Short-term rental assistance and housing navigation to move individuals and families into permanent housing as quickly as possible — with ongoing support to ensure lasting stability after placement.
Dedicated housing and services for young adults experiencing homelessness — including transitional housing, case management, educational support, and connection to employment and workforce resources.
Long-term housing for seniors and individuals with disabilities — with accessible units, benefits navigation, health coordination, and ongoing supportive services to maintain stable, independent living.
Permanent Supportive Housing with continued wraparound services — ensuring that individuals who have achieved housing stability have the ongoing support they need to stay housed long-term.
Emergency shelter access during extreme cold weather events — activated in coordination with Baltimore City's cold weather response to ensure no one is left without shelter when temperatures are life-threatening.
Real people.
Ready to help.
BSH's Client Services Team brings together decades of experience in housing navigation, case management, health services, and community care. These are the people who will walk alongside you.
With over 20 years in human services, Tia oversees BSH's transitional, rapid rehousing, and senior housing programs. A trained Coordinated Access Navigator and HMIS specialist, she guides clients through complex housing systems with expertise and care.
Kiea develops individualized case plans, connects clients to community resources, and brings over a decade of experience supporting individuals facing housing instability, substance use, and employment barriers.
With 20+ years in mental health, housing advocacy, and crisis response, Magnolia leads BSH's Drop-In Center operations — trained in crisis intervention, motivational interviewing, and person-centered care.
Arielle directs BSH's prevention and wellness programming — overseeing health supply access, peer support, recovery connections, and wellness services at the Drop-In Center.
Iya founded BSH in 2018 from her own experience navigating these very systems. She leads the organization's strategy, advocacy, and community relationships — and is personally committed to every person who walks through BSH's doors.
In a crisis? We're here right now.
If you or someone you know is in immediate need of shelter, facing a housing emergency, or experiencing a health crisis — don't wait. Contact BSH directly or use one of the emergency resources below.
"We Are Community.
We Won't Be Erased."
No matter where you are in your journey — BSH is here. Reach out today and let our team help you find the path forward.
